Credit Manager

Location: United States (Remote)

Reports To: Finance Leadership / Sales Director

Position Overview

The Credit Manager plays a strategic role in supporting PGW’s dealer-focused distribution model by responsibly managing credit risk while fostering strong, long-term relationships with our dealer network. This role requires a balance of financial discipline, operational leadership, and a partnership mindset that supports sustainable growth for both PGW and our dealers.

At PGW, we are intentionally building a culture centered on transparency, accountability, collaboration, and respect. The Credit Manager is expected to serve as a trusted business partner across Sales, Marketing, Customer Service, and Leadership, fostering a positive internal culture while delivering a professional, solutions-oriented experience for our dealers.

Key Responsibilities

Credit & Financial Management

·      Evaluate and approve new dealer credit applications using financial analysis, risk assessment, and established credit policies

·      Establish, monitor, and adjust dealer credit limits based on payment performance, financial health, and overall account exposure

·      Oversee accounts receivable aging, collections strategy, and cash application to ensure healthy cash flow

·      Provide sustainable, solutions-oriented approaches during delinquency or debt risk situations

·      Prepare and present regular reporting on credit exposure, aging trends, KPIs, and risk metrics for leadership review

Leadership & Team Development

·      Lead and develop the credit and collection’s function, including training, coaching, and performance management

·      Develop and maintain department metrics and scorecards aligned with broader financial reporting

·      Champion continuous improvement of policies, documentation, and workflows as the organization scales

Cross-Functional Collaboration

·      Partner closely with Sales and Marketing teams to support dealer growth initiatives while maintaining responsible credit controls

·      Act as a key internal resource during dealer onboarding, program launches, and special initiatives

·      Serve as a collaborative voice in balancing revenue goals with financial risk management

Systems & Process Improvement

·      Support ERP, financial system, and B2B platform enhancements related to credit, billing, and collections

·      Contribute to process design, functionality testing, and internal or dealer-facing training as needed

·      Ensure compliance with applicable laws, regulations, and internal financial controls

Culture & Collaboration Expectations

·      Operate with integrity, empathy, and consistency in all dealer and internal interactions

·      Approach credit management as a relationship-driven function, not a transactional or punitive one

·      Communicate clearly and professionally, especially in high-pressure or sensitive financial conversations

·      Model PGW’s dealer first mindset by balancing firm financial standards with long-term partnership thinking

·      Foster a collaborative, inclusive, and respectful team environment

·      Embrace adaptability and continuous improvement in a fast-evolving market

Qualifications

·      Bachelor’s degree in business, finance, accounting, or a related field (or equivalent experience)

·      5+ years of progressive experience in credit management, accounts receivable, or commercial finance within a B2B environment

·      Prior experience in the bicycle, outdoor, or consumer goods distribution industry is highly preferred.

·      Demonstrated experience leading credit teams and developing KPIs and financial metrics

·      Strong understanding of financial statements, risk-based credit decisions, and dealer finance

·      Experience supporting ERP systems and B2B commerce platforms

·      Excellent interpersonal and communication skills with a proven ability to resolve conflict constructively

·      Proficiency in Microsoft Office, Reimer, and ERP systems

Why PGW

PGW is building a modern, dealer-centric distribution business designed for long-term partnership, transparency, and shared success. This role offers the opportunity to help shape credit strategy, mentor teams, and play a key role in building both the financial foundation and the culture of a growing organization.

To apply for this position, send your cover letter and resume to support@pgw.com.tw